363 Derby Road
Middletown, NY, 10940

(845) 386-9738
– Dog Team: Ext. 2
– Cat Team:  Ext. 3

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Daily: 10 am – 4 pm (EST)

info@petsalive.org

There is a lot of information here, and I ask that you click on each link and read or listen to each attachment. The attachments and recordings here will do more to show what is going on, than anything else.
This is a very long blog but I could find no part of it that I felt ok with cutting out. I hope you will bear with me, look at these pictures, play the videos and recordings, and as you read see the reason for my complete disgust, angst, horror and anger. As an executive director of Pets Alive for the past six years, what you are going to read are some of the most egregious accusations I have ever personally come across in our “back yard”.
I first found out that the Port Jervis Humane society didn’t seem to be all that humane, about a year ago when a former employee came here looking for a job. He told us all sorts of very horrible stories. He seemed normal, humane, kind, compassionate. He said he quit, because he couldn’t take it anymore. He told me many stories that were cruel and neglectful and inhumane. He also told me stories of theft and mismanagement of money. I asked him if he would go public with it. He said he had already tried. He had a reporter interested in writing a story, he had documented all sort of evidence, he had turned it all over, and the story was all set to be written when suddenly it was squashed and no one would talk to him any more. Calls went unreturned. The story never made it to the press even though the reporter had spent hours on it. I asked why that would happen, and the former employee felt that the people in power at the Port Jervis Humane society “knew people” and squashed it.
At that point I kind of wondered if the story was true. Here we clearly had a disgruntled ex-employee. Was this all just a story because he was unhappy and angry at his bosses? One story he told me absolutely riveted me though, and to this day, over a year later it was one I couldn’t get out of my head. He said the executive director, Bill, would euthanize animals and “guess” their weight. He was often wrong. The former employee told me he walked into a room and saw a dog tied down and thrashing and screaming. He said it went on for over an hour before the dog died. The former employee told me that Bill shrugged and said he guesses he estimated the weight too low and didn’t give a high enough dosage.
I’m sorry. What???
Is Bill even licensed to perform euthanasias?
If so maybe it is time he had a renewal course. At the LEAST.
Disgusting and horrific if it was true.
But again, this was a former employees word against an organization, and I told the guy that without some sort of documentation and proof there was little that could probably be done. I asked him if anyone else could back up his story. He said yes. MANY employees, but every one of them was terrified of losing their jobs.
So without evidence, and without knowing this person well, and without seeing any physical evidence, I couldn’t asertain for sure if all the things he was saying were true or not.
I will say that we had gone round with Bill and the Port Jervis Humane Society once before when they wanted to kill a dog that we were willing to take here. It was quite a battle, but in the end they did give in. I wrote a blog about that here – A Note To Shelter Directors: Choose Life! (Update that Katie is STILL in her home and is STILL very much loved!).
So I already didn’t have much respect for “Bill” the shelter director there.
I heard nothing more about Port Jervis Humane and so I thought perhaps it wasn’t true. Indeed, two of my Facebook friends seemed to promote them, and one of them was on the board there. I had a lot of respect for Angelo Cervone – he adopted a dog from us, and I knew him to be a wonderfully kind man and a BIG animal lover – so I had great doubts that the story could be true if he was on the board there.
Then in August, I started to hear more and more horror stories in regards to the Port Jervis Humane Society and then Angelo contacted me. He asked if he could come to Pets Alive to talk to me.

Angelo came here with another board member – the treasurer, Keith Ricciardi.
They spoke to me for hours and told me many, many, tales of horror about what had gone on there. Keith told me tales about spending his own money on training dogs and getting them adoptable and working to find them a home, exercising them, spending a lot of time with them, and then getting families down to meet the dog – but when they arrived, Port Jervis had euthanized the very dog that Keith had been working so long with and had a potential home for. They told me stories of animals being killed that had fosters waiting and wanting to take them.
They told me stories (and this was told to me MANY times over the next few months) of volunteers that would take a liking to a certain dog or a cat and then suddenly that cat or dog would be euthanized, because the director advised he didn’t want volunteers getting “too attached” to animals and creating problems.
They told me about working their butts off to do offsite adoptions and coming home with tons of applications for the animals, but the applications just stuffed in a drawer and those same animals that people applied for, eventually were just euthanized.
They told me they too had heard the euthanasia stories of animals suffering and dying an agonizing death due to not being medicated in the proper dosage. They told me a story of a young 14 year old girl who was a volunteer and would come every day to the shelter and they finally let her take home some cats to foster. But she spoke out against them and they sent animal control to her house and confiscated all the shelter animals and her OWN pets one day (when her parent weren’t home). They euthanized all the shelter animals she had been caring for. True? I don’t know. But these are BOARD members telling me these horror stories.
They told me stories for hours. I showed them Pets Alive. As we walked around they kept uttering, this is so clean. The animals look so happy. You have so many volunteers, the staff and volunteers are all smiling – it is so different here.
They also told me stories of the financial mismanagement there. Keith resigned as treasurer (but he stayed on the board) for fear that the treasurer would be held responsible for the fiscal mismanagement. He sent this letter to the board, that I was able to obtain a copy of.

From: Keith Ricciardi
Subject: Humane Society of Port Jervis

It is with regret that I am writing this e-mail. Due to circumstances beyond my control. I feel it is necessary to resign from the position of Treasurer of the Humane Society of Port Jervis/Deerpark. Due to general mismanagement our current deficit, year to date is $ -98,789.22 (9/13/12). I find this to be unacceptable but I’ve met with considerable resistance from other board members on the topic of instituting meaningful change. This shelter will cease to exist in a few short years unless major changes are made immediately. But for some odd reason there has been a general unwillingness to make any positive changes.
There have been changes made recently such as banning people from the shelter, confidentiality agreements and blocking people from the Facebook page. However, only punitive actions have been taken. No substantial changes have been made in order to address the financial problems or animal welfare issues. Instead, the board is concerned about keeping the public from knowing about the mismangement and ill treatment of the animals at our facility. This organization receives public funds and therefore the taxpayers have a right to know what is being done with the money given to this facility. Imagine the surprise if they discovered that the shelter Director had been allowing employees to take money from the cash register and had attempted to conceal the theft. Yet again though, no changes have been made to ensure that this conduct does not ever happen again. Security cameras were supposed to be installed but as of yet that has not happened.
But instead, confidentiality agreements were made to keep everyone quiet and the public in the dark. At our monthly board meetings the topic of adoptions is never discussed. The animals in our care should be our primary concern yet they receive no socialization what so ever unless a volunteer comes to the shelter and spends time with the animals. There are board members that do not come to the shelter unless they are attending a meeting. Therefore those board members have no idea what is happening at the shelter.
Also, there is no comprehensive adoption plan or even an employee who has been tasked to interact with the public and work on adoptions. The amount of animals that get adopted correlates directly to the amount of money that comes in to the facility. It is inexcuseable that I should have to raise these issues to a group of educated people. It is also inexcuseable that an Assistant shelter Director had to be hired because the shelter Director refuses to do his job. He is paid roughly $ 50,000 a year plus his benefit package and cell phone. And yet the board is concerned about what is being said on Facebook.
Clearly, priorities need to be re-evaluated and positive changes need to be made. Therefore, I am resigning from the position of Treasurer. I will remain on the board of directors but I will not be involved with the financial mismanagement that is rampant in this facility. Since I have raised issues in the past and have met with considerable resistance I have spoken to an attorney in regard to these matters. If any punitive action is taken against me or any of the animals in the shelter as a result of the uncomfortable truths that I have raised then I will not hesitate to bring legal action.

They also told me something that Christine later confirmed (and the former employee).
That incoming cats were NOT tested for FIV/FELV before being put in with other cats.
They were ONLY tested at point of adoption.
So think about this for a second.
You go and pick out a cat you want to adopt.
There are three cats in a cage. You pick one.
They test your cat. It is negative.
You take that cat home to your other cats.
But what if one of the three cats that were put in there yesterday had FELV?
That cat has very potentially and likely infected the cat you just took home and put with your other cats.
Your new cat WOULD test negative for FELV at this point because the incubation period is longer than a couple of days to show a positive.
So now you have just infected ALL your cats at home with FELV.
If this is true, this is an absolute disgrace.
If basic quarantine protocols are not carried out, this puts the lives of adopters pets at risk as well!
Additionally they seem to house intact males with unspayed females.
That’s just great. Brilliant.
And how do you put animals in the same cage together without them getting to know each other and making sure they will all get along? I was told by Keith, Angelo, Christine and the former employee as well as a current employe, that no behavior eval is done there before sticking cats together. Here is a video of something that happens there as a result of this. Look at this TINY cage with THREE cats that don’t know each other stuffed in there together. THIS is what is happening at your local Port Jervis “Humane” Society”.

Fatso attack
I asked if they were willing to go public.
I told them they had to start documenting EVERYTHING.
They seemed to think the powers that be were involved heavily in local police and politics and that they would get nowhere by going public.
Keith told me a story about how he went to a major public official and showed him all sorts of evidence and information and asked him to intervene. The public official was horrified. Said they would immediately STOP their contract with the Port Jervis Humane and he would order an investigation. After a week, Keith heard nothing. He contacted him again and suddenly everything was quiet, the guy said he couldn’t get involved and he was sorry but that it would be political suicide if he did.
So I advised Angelo that they HAD to go public with everything. That I would contact a reporter we had worked with. That we could present all this to him and we could picket and protest. They seemed to think that slowly they could try to make a difference and get things better. And I said HOW SLOWLY? This has been going on for years. You KNOW about it. You now have to do something. They were afraid. Asked for some time to think about it. I said ok, let me know and we will blast this out there. I told them we would help. I quietly reached out to friends at Mid Hudson Animal Aid who also offered to help. I assured Angelo and Keith that the animals would be ok, that we would send in staff and volunteers to help if this hit the fan. But that we NEEDED them to go public.

I waited weeks.
Nothing.
On September 10, I reached out and asked what they wanted to do.
No response.
On Sept 11 I asked again and advised that i heard conditions were WORSE.
On Oct 3 I asked again.

Then I accused him basically of not giving a damn.
Again he begged for more “time”.
On Oct 8 I emailed Angelo this, after we exchanged many emails about how he couldn’t do anything yet, and didn’t know what to do, and didn’t think he had enough evidence, and all sorts of excuses:

As long as animals are still being killed for no legitimate reason, as long as kittens die because of lack of care, then it isn’t enough – in fact it is illegal.
I’m sorry that you feel insulted.
I think you have done a great job…but you’ll be out soon.
I truly believe they will not allow you to stay on the board.
And then what, Angelo?
What is going on there has to be made public.
It is WRONG.
I’ve sat by for months and waited for it to get better and better slightly isn’t enough.
Animals are dying.
It isn’t enough.

At this point an awesome and caring volunteer, Christine got in touch with me.
She told me the same stories I had been hearing, and asked what could be done.
I asked her to start documenting it all.
And document she did.
She took pictures of flea infected and dying animals.
The kittens in the picture above all died. Of what? Flea infestation according to the staff there. Click here to play a recording of the staff telling Christine that they did basically nothing to help these kittens, not even a flea bath, which might have saved their lives.
She made recordings of telling staff that the food was infested with worms. She took pictures of all those worms in the food. Days later they still dished out the same wormy food and she says they laughed about it. She documented horrible injuries on animals that never had medical treatment sought for them. (Click the picture for a close-up)
October 9:

I borrowed a recorder and got one of the workers/volunteers on tape today telling me how all those kittens died from fleas. She talked about how there was blood everywhere from the fleas and how horrible it was. I asked if they told the shelter assistant and if anyone did anything for them and she said Katrina just euthanized the few that were barely still alive. I also inadvertently got her on recorder saying how no one had fed the cats yesterday in the room we were in, so they went 24 hours without food. I can stop by with the recorder so you can listen.
Also, I’m attaching the only 2 pictures I was able to get of those poor cats last week with my cell (they’re not time/date stamped because it was on my cell, but my cell has the date the pic was taken). One is of the sickly kittens and the other is of the water bowl with fleas floating around.

On October 12 Christine and I decided to go to the Times Herald Record. We meet with a reporter that day. We invited Angelo, and Keith and he former employee. Suddenly Angelo, Keith and the former employee backed out. The former employee said he had someone close to him still working there and that job had been threatened. He could not come forward. Angelo never bothered to reply.
Keith replied the following:

I understand very well and believe me when I tell you that I felt horrible about those kittens. If you feel that this is the best path then please do what you think is right. I will support you behind the scenes. The animals have been my only concern and Angelo and I have been working for 2 years to make changes. But you know the caliber of people that we had to contend with. I was hoping to make the necessary changes quietly and from within. If you feel that the appropriate course of action is to go to the media. I will certainly support your decision but I am concerned about these people digging in their heels.

The former employee sent me this email (I edited names out of it to protect current employees):

(I have edited this a bit because he had specific names of people that could be hurt, and some foul language): The employee I know that is there will not talk because she is afraid for her job and she needs it)
You see when I reported the missing money and the cruelty I was shunned. I was told NO ONE WILL FIND OUT and well I find out the hard way that people do find these things out and whistle blowers of this kind have no protection. Less then 2 months AFTER I broke the money stealing story I was kicked out of the shelter and now I can do NO good for the animals.
Now here are my concerns. … NO ONE has wanted change in this place more then ME I can assure you that. I worked HARD for a year to change that place and its culture and I was making change. I was kicked out and banned me from the shelter because I went to the newspaper and SOMEONE from the newspaper that they know contacted her.
What happens if this does not work and no one is forced to change? They will automatically think that people from this shelter are helping. They will stop allowing volunteers and probably have Keith and Angelo removed from the board and then the animals will have NO ONE. This is my biggest concern and again believe me I would love NOTHING more then to see change BUT I do not want that change to come at the cost of potential animals lives.
I have a lot of information from pictures to audio to stats of how many animals have dies there over the last 3 years. I have hard copies of shelter reports dating back to 2010. I have all the info on the stolen money and the cover up. I am willing to give it all to you but do not want my name attached to the story simply because I do not want them to punish anyone that still works there for my actions.

Christine continued to document the apparent cruelty and neglect. She got recordings and emails with shelter workers and other volunteers admitting that animals were left without any food, water or litter all night. She recorded audio of the staff telling her they often forget to feed and water and clean animals in a certain room of the shelter. Seriously. You won’t believe this. Play this audio.. And you’ve already played the audio documentation of employees stating that animals died of fleas and nothing was done to help them, not even a flea bath which is standard protocol in most shelters.
She also documented animals that were injured. She took photos and asked the staff to get medical help for the animal. She said the next day she would come in and the animal was simply gone. No one would tell her what had happened to it. I guess we can guess.
On Octover 20 Christine started to get heavily pressured at the shelter.


I got cornered at the shelter yesterday by the President and Vice President of the board (also a former Port Jervis Lieutenant). They started questioning me about the “rumors” they’ve heard that I’m taking pictures, video & audio to provide information to Pets Alive. I didn’t admit to all that, or mention your organization, but I did say that I fully intended on speaking the TRUTH about what I see and hear regarding the animals’ welfare to whoever needs to know. The audio lasts about 13 minutes, let me know if you want me to forward it to you. It’s sickening to hear because they are acting so nice, telling me I can’t trust the other board members except them.
You might also find it interesting that there were other board members there yesterday walking around and checking out the place. I NEVER see board members there. I also know they must have killed TONS more animals because it’s more cleaned up. They admitted to having an Agriculture & Market inspection last week, which is why I’m sure so many killings. I wish they had a surprise inspection yesterday because the place was a disaster!!

A sign was also put up in the window of the Port Jervis Humane Society advising that no photos or video recordings were permitted. Additionally one day Christine was upset that none of the cats were given anything soft to lay on. Piles of donated material was in the back and she gave the cats all something to sleep on (you will note in all the pictures that the animals lay on nothing at all but newspaper – IF that). A sign went up the next day at the facility also advising that volunteers were not allowed to give bedding to the animals, yet on the Port Jervis Humane Society Facebook page they are appealing for donations of blankets and towels and bedding. Why?
The next day we met with the reporter from the Times Herald Record and turned over much of our evidence. He contacted the local Port Jervis reporter and supposedly they are working on this story.
In November, Christine again tried to reach out to the Port Jervis board. She sent them this letter documenting all the issues and asking them to intervene and help the animals they are responsible for.
The response? She was “fired” and told she could no longer come back to the shelter. They fired the volunteer that wrote them asking them to provide better care for the animals there. She was no longer permitted on the property. You can read the brief letter they sent her here: Volunteer Termination Letter
Additionally she filed a FOIL (Freedom of Information Law) request to ask for information on their finances and number of animals killed.
That too was denied. You can see a copy of the FOIL-Denial-Letter.
How many animals is Port Jervis killing? Well. They won’t tell you. They have refused to reveal any of their numbers or documentation and claim to be “private”. We would argue correctly though that by accepting state and county contracts they are now open to HAVING to reveal their numbers. By having government contracts they MUST open up their numbers and their books. We will be pursuing that legally.
And how many times have they reached out to us, the largest no kill sanctuary on the East Coast to help with the lives of the animals they are murdering? Never. Yet they KNOW we are no kill. Our website even says this:

“The main focus of Pets Alive, however, is to build, create and help sustain no-kill communities across the nation. To that end, we will try to help any organization that reaches out to us, and help any animal from any location, if shelters want help to stop killing the animals in their care.”

That is an open invitation to any kill shelter to reach out to us for help before slaughtering innocent lives. And indeed Port Jervis Humane is right in our back yard. Why would any organization CHOOSE to kill innocent animals instead of asking for help?
The evidence seems to suggest that they WANT to kill them.

3 cats in a dirty, filthy cage with no food or water


They CLAIM to volunteers that they reach out to us all the time and that we have never helped them. Ha! That is just ridiculous. A complete lie. We have never once been reached out to or asked to help with overflow or an animal. The one time we got an animal from them we had to fight for her.
In fact, during volunteer orientation you are told that if you don’t accept that they kill animals there then you can leave. That this IS a kill shelter and that they KILL animals here.
Interesting.
They seem almost proud of it.

Flithy cage. NOON. No food or water.


Keith also told me that that during his interview to become a board member that he was questioned for a long period of time on any connection he might have with Pets Alive and the “no kill whackoos” there.
Volunteers said they are often asked the same questions – if they have any connection to us.
Volunteers are also now forced to sign a CONFIDENTIALITY AGREEMENT. Really? Why would ANY volunteer EVER have to sign such a thing if there is nothing to hide? And why is the Port Jervis Humane Society afraid of us? Are they afraid we will oust them, show who they are? Show what they are doing and maybe try to save some of the lives of the animals they are killing?
So I ask you reader to look at these videos, play these recordings.
Stare at these photos.
Are we making this up?
The Port Jervis “HUMANE” Society has a lot to answer for.
Go to their facebook page and ask them for answers.
My prediction is that they will ban you…block you…try to silence you.
And as to Christine? The volunteer that has risked so much to try to help the animals there? You are my hero. The disgusting board of the PJHS will likely try to sue her and make her life more difficult, but if they do, she will have a crowd of supporters and admirers who will walk with her the whole way. We have your back Christine. Thank you for standing up for these animals. When the executive director didn’t care, when ex-employees were afraid to stand up, when current employees did nothing, when board members cowered in fear, when other organizations couldn’t help you – you didn’t give up. You’re my hero. Keep fighting for animals.They deserve it. They have no voice.
To everyone else I urge you to not let this die.
FIGHT for the animals of Port Jervis.
FIGHT for the cruelty and neglect to end.
Gather together and start petitions.
Picket outside.
Spread the word.
Post on their Facebook page and demand answers to these accusations.
Don’t accept that this is ok.
It isn’t.

We aren’t the only ones covering this. Recently YesBiscuit! wrote about it as well and they also sent a letter to the Port Jervis Humane Society and asked for information – they were denied. Read their article here.


Courage is not an absence of fear.
It is doing the right thing EVEN in the midst of that fear.


Have courage.
Do the right thing.
Let’s fix this and protect our animals.
Yes. OUR animals.
Because one day YOUR pet could get lost and wind up at the Port Jervis Humane Society. Let’s make sure he or she gets out.

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